Return & Refund Policy
Thank you for shopping with Pranay Deep, a project by Nakshatra 27 Media Private Limited. Please read the following Return & Refund Policy carefully before making a purchase on our website, www.pranaydeep.com.
1. No Refund of Payment:
– We regret to inform you that we do not offer refunds for payments made for purchases of our product, the Deepak (lamp), on our website. All payments are final and non-refundable.
2. No Return of Product:
– We do not accept returns of the Deepak (lamp) once it has been purchased and delivered. Please ensure that you thoroughly review the product details and specifications before making a purchase.
3. Damaged Product:
– In the unlikely event that you receive a damaged Deepak, please contact our customer service team immediately by calling our official number. Additionally, please send a photograph of the damaged product to our registered email address at info@pranaydeep.com.
– Our customer service team will guide you on the necessary steps to address the issue. However, please note that there will be no return of the damaged product or refund of payment.
4. Contact Information:
– If you have any questions or concerns regarding your purchase or the Return & Refund Policy, please feel free to contact us at [insert official contact number] or email us at info@pranaydeep.com.
5. Policy Updates:
– Nakshatra 27 Media Private Limited reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By making a purchase on www.pranaydeep.com, you acknowledge that you have read, understood, and agree to abide by this Return & Refund Policy. If you do not agree with any aspect of this policy, we kindly ask that you refrain from making a purchase through our website.
Thank you for choosing Pranay Deep for your lighting needs. Your support is greatly appreciated.
Pranay Deep
Nakshatra 27 Media Private Limited